KYKX1000 Softswitch System - IP Voice Switch
◎ Rich Service Functions: In addition to all functions of traditional voice switches, it also supports value-added features such as video calls, video conferences, multi-functional voice conferences, text-to-speech (TTS), voice recognition, IVR of any level, WebRTC, and intelligent operator.
◎ Maintenance and Diagnosis Functions: Equipped with a user-friendly Web management interface, it provides simple and convenient maintenance operations. All communication issues can be diagnosed via the web page.
◎ Powerful Processing Capacity: A single unit can support up to 20,000 registered extensions, 20,000 registered trunks, 2,000 concurrent channels, and 200 CPS processing capacity.
◎ Multi-Field Application Interfaces: Interfaces for school billing, prison family calls, hotel systems, call centers, emergency dispatch, and mining linkage.
◎ Carrier-Grade Stability: Adopts hardware safeguards such as dual-machine hot backup, dual power supplies, and multi-array hard disk redundancy to achieve 365-day fault-free stable operation throughout the year.
◎ Excellent Customization Capability: With years of accumulated experience in the converged communication field, it can provide customers with personalized construction solutions to meet their diversified needs.
◎ Complete Qualification Certifications: The product has been used by operators such as China Mobile, China Telecom, and China Unicom for many years, fully meeting the needs of sales and promotion in various industries.
◎ Industry Applications: Government, schools, hospitals, hotels, banks, enterprises, airports, prisons, power plants, finance, public security, operators, etc.
◆ Telephone Conference Module
Supports scheduled conferences, self-created conferences, fixed conferences, conference recording, conference management (music playback, mute, participant removal, channel recording, conference termination, etc.), multi-user management, and centralized account management.
◆ Dispatch Function Module
Supports touch-screen dispatch consoles, enabling one-click access to internal and external lines, with functions including group call, selective call, and full call.
◆ Electronic Fax Service Module
Leveraging existing public Internet resources, it supports all network access methods and the SIP protocol. Features include sending electronic documents to fax machines, receiving faxes to Email/printers/SMS, bulk faxing, multi-user management, centralized fax management, and provision of third-party development interfaces.
◆ Call Recording Module
Allows simultaneous recording and querying of multiple calls. Depending on server performance, it supports recording for over 500, 1,000, or 2,000 concurrent calls, with recordings saved in MP3 format.
◆ Video Conference Module
A Java-based Flash streaming media server that transmits video data via RTMP and HTTP protocols. With a pure B/S architecture, it seamlessly integrates with websites. Supports audio, video, desktop viewing of all participants, online chat, file sharing, and desktop sharing.
◆ Voice Broadcast Module
Converts text content to TTS voice and delivers notifications via group calls, reducing manual call time and improving work efficiency.
◆ Call Center Module
Includes ACD intelligent queuing, IVR voice navigation, caller ID pop-up, agent monitoring, report statistics, mobile office, automatic outbound calls, and follow-up functions.
◆ Secondary Development Interfaces
Based on customer needs, provides TCP or WebSocket-based interfaces for secondary development of call centers, outbound systems, and dispatch systems to meet customization requirements.
◆ Hotel Management Module
Offers standard hotel management network interfaces, supporting wake-up calls, call bills, billing, recording, minibar control, and compatibility with mainstream domestic PMS vendors.
◆ Comprehensive Operator Console
Features a fully functional and user-friendly operator console.
◆ Easy Expansion
The system adopts an open, multi-layer, multi-service architecture with relatively independent modular design. Expansion can be achieved through module stacking and system interconnection.
◆ Excellent Compatibility
Supports the standard SIP protocol, with media capabilities including voice calls, video calls, and electronic fax.
◆ High Reliability
The network architecture combines redundant backup and distributed deployment. Rigorously tested under heavy traffic, it ensures safe, reliable, and stable operation meeting carrier-grade standards, with support for redundancy backup and load balancing.
◆ Flexible Networking
Core modules can be placed in private networks to protect the system from external network threats. Supports distributed networking, NAT/Firewall traversal (including multiple layers of NAT), and interconnection of isolated networks via the system.
◆ Powerful Network Management System
Monitors and manages the network with real-time graphical monitoring of servers, devices, and calls. Provides statistical data on system operation, automatic fault alarms, and significantly reduces operation and maintenance costs.
1. Classic networking
◎ Core side: KYKX1000 softswitch
◎ User side: IAD voice gateway, SIP phone, and SIP terminals from other manufacturers
◎ Access layer side: E1 trunk gateway, analog trunk gateway, wireless trunk gateway, IMS, NGN
2. Networking Solution for the Softswitch Telephone System of the Public Security Corps - Detachment:
The system adopts standard 1U/2U rack servers and supports basic call functions such as registration management, routing management, call control, recording, conference, maintenance, and billing management.
User access licenses: 500, 2500, 10000, 20000 line licenses, supporting device cascading.
Concurrent call processing capacity: 100, 500, 1000, 2000 concurrent internal and external lines.
IP trunk lines: 1024.
Network interfaces: 2 or 4 RJ45 ports (100M/1000M, depending on host configuration).
Other interfaces: Mouse, keyboard, display interfaces, USB interfaces, and HD interfaces.
Communication protocols: Supports SIP, SDP, RTP/RTCP, MGCP, etc.
Network protocols: UDP, TCP, TLS, STUN.
DTMF: RFC2833, SIP info, INBAND, AUTO.
Voice codecs: G.711A/U, G.722, G.723, G.729, GSM, G.726, SPeex, iLBC, Opus.
Video codecs: H.263, H.264, VP8, VP9.
Supported terminal devices: Analog IAD/AG access gateways, GW trunk gateways, IP phones, IP operator consoles, IP dispatch consoles, PC soft terminals, and mobile soft terminals.
IVR multi-level voice navigation, computer operator, and automatic operator functions; operator console, soft agent console, and manual operator console. It supports multi-digit flexible numbering, secretary function, mobile phone companion, DID/DOD direct line or dedicated phone, call rotation with cyclic ringing, call transfer, designated/global/group call pickup, call hold, three-way calling, caller ID and anonymous call, one-number access (one device with multiple numbers or one number with multiple devices), group ringing, simultaneous ringing group, sequential ringing group, deposit management, wake-up and alarm service, call and number level restrictions, call time limit, hotline direct connection, number blacklist blocking, abbreviated dialing, call forwarding services, trunk group call, distinctive ringing for internal and external lines, do-not-disturb, broadcasting, background music, unified message sending, call recording, electronic fax or fax services, POS machine, password restriction, ACD queue waiting, automatic night service, inbound/outbound number conversion/addition/deletion, inbound/outbound call restrictions, point-to-point video call, group call, selective call, call intrusion/termination, monitoring, emergency voice call, voicemail and message leaving, built-in ringtone, single-domain or multi-domain functions. Optional advanced voice services include call center, SMS notification, text-to-speech or speech-to-text, account roaming, docking with wireless communication, broadcasting systems and trunking systems, and family phone systems. It supports load balancing and redundant dual-machine backup functions, providing stable and reliable softswitch capabilities.
