The KYKX1000 series softswitch system is an IP network softswitch system developed with the Linux operating system as its core. Adopting the standard SIP protocol, this system can connect various SIP terminals, and uplink to various SIP platforms, IMS, and NGN networks. It also features value-added service functions such as audio and video conferences, call centers, and emergency dispatch.
Based on the KYKX1000 series softswitch system, it can provide enterprises with secure, reliable, convenient, and efficient integrated communication services. Currently, this product has been widely used by voice private line users of major operators, and has also found extensive application in various scenarios such as government, military, electric power, chemical industry, coal mines, financial securities, hotels, industrial parks, and commercial buildings.
Features of KYKX1000 Softswitch:
Rich Service Functions: In addition to all functions of traditional voice switches, it also supports value-added functions such as video calls, simple video conferences, multi-functional voice conferences, text-to-speech, voice recognition, IVR of any level, WebRTC, and intelligent operator.
Simple Maintenance and Diagnosis Functions: It uses a user-friendly Web management interface, providing simple and convenient maintenance operations. All communication problems can be diagnosed through the web page.
Powerful Processing Capacity: A single device can support a maximum of 20,000 registered extensions, 20,000 registered trunks, 2,000 concurrent channels, and 200 CPS processing capacity.
Multi-Domain Application Interfaces: Interfaces for school billing, prison family calls, hotel systems, call centers, emergency dispatch, and mine linkage.
Carrier-Grade Stability: It can adopt hardware guarantees such as dual-machine redundancy, dual power supplies, and multi-array hard disk redundancy to achieve stable operation without failures 365 days a year.
Excellent Customization Capability: Relying on years of application accumulation in the field of integrated communication, it can provide customers with personalized construction schemes to meet their diversified needs.
Complete Qualification Certifications: The product has been used by operators such as China Mobile, China Telecom, and China Unicom for many years, fully meeting the needs of sales and promotion in various industries.
◆ Teleconference Module
Supports scheduled conferences, self-created conferences, fixed conferences, conference recording, and conference management (including music playback, mute control, participant removal, channel recording, and conference termination). It also features multi-user management and centralized account management.
◆ Electronic Fax Service Module
Leveraging public Internet resources, it supports all network access methods and the SIP protocol. Functions include sending electronic documents to fax machines, receiving faxes via email/printers/SMS, bulk faxing, multi-user management, centralized fax management, and provision of third-party development interfaces.
◆ Call Recording Module
Capable of recording and querying multiple concurrent calls simultaneously. Depending on server performance, it supports 500, 1,000, or over 2,000 concurrent recording channels, with files stored in MP3 format.
◆ Video Conference Module
A Java-based Flash streaming media server that transmits video data via RTMP and HTTP protocols. Featuring a pure B/S architecture, it seamlessly integrates with websites and supports audio, video, desktop sharing (viewing all participants’ desktops), online chat, video calls, and file sharing.
◆ Voice Broadcast Module
Converts text content to TTS (text-to-speech) voice and delivers notifications via group calls, eliminating the need for manual phone calls and improving work efficiency.
◆ Call Center Module
Includes ACD (Automatic Call Distribution) intelligent queuing, IVR voice navigation, caller ID pop-up, agent monitoring, report statistics, mobile office, automatic outbound calls, and callback functions.
◆ Secondary Development Interfaces
Provides TCP or WebSocket-based interfaces for custom development of call centers, outbound systems, and dispatch systems, meeting personalized needs.
◆ Easy Expansion
The system adopts an open, multi-layer, multi-service architecture with relatively independent modular design. Expansion can be achieved through module stacking or system interconnection.
◆ Excellent Compatibility
Supports the standard SIP protocol and handles voice, video calls, and electronic fax in media transmission.
◆ High Reliability
The network architecture combines redundancy backup and distributed deployment. Rigorously tested under heavy traffic loads, it ensures security, reliability, and stable performance, meeting carrier-grade operational requirements. It supports redundancy backup, load balancing, and other protection mechanisms.
◆ Flexible Networking
Core modules can be placed in private networks to isolate external threats. It supports distributed networking, NAT/firewall traversal (including multiple NAT layers), and interconnection of isolated networks via the system.
◆ Powerful Network Management System
Monitors and manages the network with a graphical interface, providing real-time monitoring of servers, devices, and calls. It generates statistical data on system operations, triggers automatic alerts for faults, and significantly reduces operation and maintenance costs.
